Your trust means the world to us. We treat your personal information with the same care and respect we bring to every smile. This page explains — simply and openly — how we look after the details you share, so you can reach out to us with complete peace of mind.
When you request a consultation, you may share your name, email, mobile number, the treatment you're interested in, your preferred timing, and a budget range. We also note a few helpful details automatically — such as the campaign or page that brought you to us and the time of your enquiry — so we can welcome you warmly and respond in the most relevant way.
We use your information for genuinely helpful things: to respond to your enquiry, to plan a consultation around your goals, and to reach you through the method you prefer — phone, email, or WhatsApp. Understanding how patients find us also helps us keep improving your experience.
We only use your details with your consent, which you give when you submit the form — and you're free to change your mind at any time. You can ask us to view, update, or remove your information whenever you wish, and we'll be happy to help.
Your information is stored securely and accessed only by our patient-care team. We apply strong technical and organisational safeguards to keep it protected at every step.
To look after enquiries smoothly, we use respected, industry-leading platforms such as HubSpot (our secure patient-management system) and, if you prefer it, WhatsApp. These partners support us under their own strong privacy and security commitments.
Your personal information is never sold or rented — ever. We share it only with the trusted providers that help us care for you, and only where the law requires.
We use light analytics and a website cookie to understand what's working well and to make the site better and faster for you. You're always free to manage cookies through your browser settings.
You can access, correct, or delete your information, or withdraw your consent, at any time — just reach out using the details below and we'll take care of it promptly and kindly.
We hold on to your details only for as long as we need them to help you and to meet our professional obligations. After that, we securely remove them.
Where treatment is for a child, we warmly welcome enquiries from a parent or guardian, who shares the details on their behalf.
If we ever update this policy, the latest version will always live right here — clear and easy to find.
Have a question about your privacy? We'd love to hear from you.
Elite Smile Clinic Dubai · Al Mankhool, Dubai, UAE
Phone / WhatsApp: +971 58 516 3391
Instagram: @clinicelitesmile